Privacy Policy

Welcome to TradoxVPS.com, a product of Phantomax LLC (“TradoxVPS,” “we,” “us,” or “our”). Your privacy and security are important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our trading VPS services through our website, platform, and related services (collectively, the “Service”).

By using our Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information from and about our users:

• Personal Information: Name, email address, phone number, physical address, and payment details provided during account registration or billing.
• Technical and Usage Information: IP address, browser type, device information, operating system, and usage data collected automatically through cookies, analytics, and other tracking technologies.
• Payment Information: Payment details required to process transactions. All payment information is securely handled by third-party processors, including Stripe, PayPal, Visa, and supported cryptocurrencies.

We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will delete it promptly.

2. How We Use Your Information

We use your information for the following purposes:

• Create and manage your account
• Process payments, billing, and subscriptions
• Provide customer support and respond to inquiries
• Send important service announcements, updates, and alerts
• Enhance, improve, and personalize our services
• Comply with legal obligations and enforce our agreements

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze platform usage, and support essential site functions. Cookies may include session cookies, persistent cookies, and analytics cookies.

You can manage or disable cookies through your browser settings; however, certain features of the Service may not function properly if cookies are disabled.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors such as payment processors, hosting providers, and customer support platforms — only to the extent necessary to perform their services.
• Legal Compliance: When required by law, regulation, legal process, or to protect our rights, property, or safety.

All third parties who process your data on our behalf are required to maintain confidentiality and security, and to use your data solely for the purposes we specify.

5. International Data Transfers

Your information may be transferred to, and stored on, servers located outside your country of residence, including the United States. We implement appropriate safeguards to protect your personal data during such transfers, in compliance with applicable data protection laws.

6. Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit
• Access controls and authentication measures
• Regular security assessments and monitoring

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access, update, or correct your personal information
• Request deletion of your personal data, subject to legal or contractual restrictions
• Opt-out of marketing communications at any time
• Manage cookie preferences via your browser settings

To exercise any of these rights, please contact us at support@tradoxvps.com.

8. Data Retention

We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymized.

9. Children’s Privacy

Our Service is not intended for individuals under 13 years old. We do not knowingly collect personal information from children under 13. If such data is discovered, it will be deleted immediately.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices, content, or security of any third-party sites. We encourage you to read the privacy policies of any third-party services you use in conjunction with our Service.

11. Changes to This Privacy Policy

TradoxVPS may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or technology. Material changes will be posted on this page, and the “Effective Date” will be updated accordingly. Continued use of the Service indicates acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: support@tradoxvps.com
Address: TradoxVPS – Phantomax LLC | 617 N 38th Street, Philadelphia, PA 19104