Privacy Policy

Effective date: June 18, 2025

Welcome to Tradoxvps.com, a product of Phantomax LLC (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading VPS services through our website and platform.

By using our services, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our platform, including:

  • Personal Information: Name, email address, phone number, physical address, and payment details that you provide during account registration or billing.
  • Technical and Usage Information: IP address, browser type, device information, and usage data collected automatically through cookies and tracking technologies.
  • Payment Information: Information required to process payments, securely handled by our third-party processors (Stripe and PayPal).

We do not knowingly collect personal information from children under the age of 13.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account.
  • Process payments and billing.
  • Provide customer support and respond to inquiries.
  • Send announcements, important alerts, and service updates.
  • Improve and personalize our services.
  • Comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and support essential site functions. You can manage or disable cookies through your browser settings; however, some features of our platform may not function properly if cookies are disabled.

4. Information Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party vendors such as payment processors (Stripe and PayPal), hosting providers, and customer support platforms — only to the extent necessary to perform their services.
  • Legal Compliance: When required by law or to protect our rights or property.

All third parties who process your data on our behalf are obligated to maintain the confidentiality and security of your information and to use it only for the purposes we specify.

5. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside your country of residence (including the United States), in accordance with applicable data protection laws. We ensure appropriate safeguards are in place to protect your personal data during such transfers.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes encryption of data in transit, access controls, and regular security assessments.

7. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your personal data, subject to legal and contractual restrictions.
  • Opt-out from receiving marketing communications.
  • Manage your cookie preferences through your browser.

To exercise any of these rights, please contact us at support@tradoxvps.com.

8. Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children’s Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective date.” We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: support@tradoxvps.com

Address: TradoxVPS – Phantomax LLC | 617 N 38th street Philadelphia, PA 19104