TradoxVPS FAQs

TradoxVPS Frequently Asked Questions

Welcome to the TradoxVPS FAQ page. Here you’ll find detailed answers about our Chicago-based trading VPS infrastructure, uptime reliability, latency performance, security standards, and service policies. Our goal is to provide transparent, technically accurate information so traders can make informed decisions.

1. About Our Service

What is TradoxVPS?

TradoxVPS is a Chicago-based VPS hosting provider focused on delivering stable, low-latency infrastructure for futures and algorithmic trading environments.

Who is TradoxVPS designed for?

Our service is built for:

Futures traders
Algorithmic traders
Automated trading system users
Traders requiring 24/7 uptime reliability

Is TradoxVPS a broker?

No. TradoxVPS does not execute trades, hold client funds, or provide financial services. We are strictly an infrastructure provider.

2. Infrastructure & Server Location

Where are your servers located?

All core infrastructure is located in Chicago, USA, chosen for proximity to major futures exchange infrastructure.

What operating system is included?

Windows-based VPS environments are provided with full administrative access.

What hardware do you use?

Our infrastructure includes enterprise-grade processors, NVMe storage, and redundant networking equipment optimized for trading workloads.

Do I get dedicated resources?

Yes. Each VPS plan includes dedicated allocations of CPU, RAM, and storage resources.

3. Latency & Trading Performance

Does a trading VPS improve execution speed?

A VPS ensures your trading platform runs continuously. Execution speed depends on broker routing and exchange infrastructure, but hosting near exchange hubs helps reduce network variability.

Is your service suitable for automated trading?

Yes. TradoxVPS is optimized for automated strategies, trading bots, and Expert Advisors.

Can I run multiple platforms?

Yes, depending on your selected plan resources.

4. Uptime & Reliability

How is uptime monitored?

Our infrastructure is monitored 24/7 using automated systems that track server availability, network performance, and node health.

Do you publish uptime history?

Yes. We provide a public uptime & reliability page for transparency.

What happens during maintenance?

Planned maintenance may occur during low-impact periods and is part of proactive infrastructure management.

5. Security & Protection

Is TradoxVPS protected against DDoS attacks?

Yes. Network-level protections are implemented to mitigate common attack vectors.

Is my VPS isolated from other users?

Yes. Each VPS operates within an isolated virtual environment.

Do you access customer data?

We do not access customer VPS environments unless explicitly requested for technical support.

6. Billing & Payments

Is there a long-term contract?

No long-term contracts are required. Services are billed on a recurring basis.

Do you offer refunds?

We offer a 7-day refund guarantee for eligible VPS services. Refund requests must be submitted within 7 days of activation and must comply with our Refund Policy. Services that violate our Terms of Service or Acceptable Use Policy are not eligible.

What happens if I open a chargeback?

Opening a payment dispute voids refund eligibility and may result in service suspension. We recommend contacting our billing team first.

Can I upgrade my VPS?

Yes. Plans can be upgraded based on your performance requirements.

7. Setup & Technical Questions

How long does deployment take?

VPS services are provisioned automatically after payment confirmation within minutes.

Can I access my VPS from Mac?

Yes, using Microsoft Remote Desktop.

Can you migrate my existing VPS?

Yes, we can move your VPS to a different location/IP.

Discover how TradoxVPS can power your trading with speed, stability, and 24/7 uptime to stay ahead in the markets.