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TradoxVPS FAQs

TradoxVPS Frequently Asked Questions

Welcome to the TradoxVPS FAQ page. Here you’ll find detailed answers about our Chicago-based trading VPS infrastructure, uptime reliability, latency performance, security standards, and service policies. Our goal is to provide transparent, technically accurate information so traders can make informed decisions.

1. About Our Service

What is TradoxVPS?

TradoxVPS is a Chicago-based VPS hosting provider focused on delivering stable, low-latency infrastructure for futures and algorithmic trading environments.

Our service is built for:

  • Futures traders
  • Algorithmic traders
  • Automated trading system users
  • Traders requiring 24/7 uptime reliability
No. TradoxVPS does not execute trades, hold client funds, or provide financial services. We are strictly an infrastructure provider.

2. Infrastructure & Server Location

All core infrastructure is located in Chicago, USA, chosen for proximity to major futures exchange infrastructure.
Windows-based VPS environments are provided with full administrative access.
Our infrastructure includes enterprise-grade processors, NVMe storage, and redundant networking equipment optimized for trading workloads.
Yes. Each VPS plan includes dedicated allocations of CPU, RAM, and storage resources.

3. Latency & Trading Performance

A VPS ensures your trading platform runs continuously. Execution speed depends on broker routing and exchange infrastructure, but hosting near exchange hubs helps reduce network variability.
Yes. TradoxVPS is optimized for automated strategies, trading bots, and Expert Advisors.
Yes, depending on your selected plan resources.

4. Uptime & Reliability

Our infrastructure is monitored 24/7 using automated systems that track server availability, network performance, and node health.
Yes. We provide a public uptime & reliability page for transparency.
Planned maintenance may occur during low-impact periods and is part of proactive infrastructure management.

5. Security & Protection

Yes. Network-level protections are implemented to mitigate common attack vectors.
Yes. Each VPS operates within an isolated virtual environment.
We do not access customer VPS environments unless explicitly requested for technical support.

6. Billing & Payments

No long-term contracts are required. Services are billed on a recurring basis.
We offer a 7-day refund guarantee for eligible VPS services. Refund requests must be submitted within 7 days of activation and must comply with our Refund Policy. Services that violate our Terms of Service or Acceptable Use Policy are not eligible.
Opening a payment dispute voids refund eligibility and may result in service suspension. We recommend contacting our billing team first.
Yes. Plans can be upgraded based on your performance requirements.

7. Setup & Technical Questions

VPS services are provisioned automatically after payment confirmation within minutes.
Yes, using Microsoft Remote Desktop.
Yes, we can move your VPS to a different location/IP.
Discover how TradoxVPS can power your trading with speed, stability, and 24/7 uptime to stay ahead in the markets.